Client Profile.
The client is a bespoke joinery manufacturer for high-end residential markets, specializing in quality windows, doors, kitchen works, bathrooms, desks, cabinetry, and more for the past 30 years. Based out of the UK, the firm supplies joinery tailored to customer needs by combining traditional craftsmanship and latest manufacturing technology.
Business Need.
The client’s engineering design division was working on a wide range of furniture manufacturing projects. They were looking for an outsourcing partner experienced in handling projects of varying complexities to deliver:
Challenges.
Primarily the joinery manufacturer faced technical and operational challenges related to:
- Fluctuating work volumes which made it difficult to plan/allocate resources;
- Skills gap and longer design cycles leading to missed deadlines;
- Huge product range called for diverse domain expertise which made in-house resource allocation difficult;
- The client was using AutoCAD 3D for approval and production drawings while the rest of the industry operates on AutoCAD 2D. Training in-house resources on specialized 3D software demanded time and effort.
Solution.
- A specialized and scalable team was assembled with individual members commanding different skillsets and specializations. This included expertise into specific CAD functionalities for furniture domain.
- Using AutoCAD, detailed 2D shop drawings with BoMs, part drawings and installation guides were generated within stipulated timelines owing to team expertise and structured workflow.
Approach.
- The project engineers began by studying the architectural drawings received from the client and prepared a detailed roadmap keeping in mind the drawing standards and milestones.
- Scope of work, workflow, and implementation methodology and review mechanism were defined, documented and communicated to client to minimize revisions.
- Preparing approval drawings:
- Based on architectural floor plans, raised floor plans and wall partitions, overall dimensions, location in 3D space and other geometry of joinery to be developed were identified.
- Initial drawings were prepared by working in close collaboration with the joinery manufacturer considering the floor thickness, wall finish etc. to eliminate disputes and within timelines.
- Upon approval by the project architect at client’s end, engineers began to work on manufacturing drawings.
- Developing detailed shop drawings:
- With advancements in drawing details, several RFIs were raised to get clarity on manufacturer’s skillsets, over dimensions, their manufacturing practices etc. to avoid ECOs from shop floor.
- Plan, elevation and sectional drawings of joinery were developed from detailed architectural drawings.
- Towards the end, to generate BoM along with the detailed shop drawings, a list of raw materials, exposed finished good, bought-out items etc. along with equipment reference number were documented.
- QC process:
- Since every job work received from client was unique we had custom QC process for each of them.
- Two levels of mark-ups and revisions were defined as thresholds.
- The QC process involved validation against reference drawings to show deviations.
- Revisions from project architects at client’s end were accommodated even in case of zero deviations from reference drawings.
- Templates and libraries could not be used on a large scale due to high degree of design customization, but wherever possible template driven workflow was adopted.
- Detailed drawing sets in AutoCAD 2D along with BoMs, specs for bought out items, laminate schedules and wooden item schedules were shared with the client as final deliverables.
Business Impact.
Optimal resource utilization
Enhanced customer satisfaction and engagement
Timely deliveries
Enhanced business revenues
Saving on costs